[. . . ] Basic User’s Guide MFC-J4620DW MFC-J4625DW Version 0 UK If you must contact Customer Service Please complete this information for future reference: Model Number: MFC-J4620DW and MFC-J4625DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www. brother. com/registration © 2014 Brother Industries, Ltd. All rights reserved. You can use the following features! Mobile Connect Use Brother iPrint&Scan to print and scan images and files from mobile devices. Web Connect / Brother Apps Scan and upload images and files to popular web services directly from your machine. Capture and convert information directly from your machine without your computer. [. . . ] Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans itself upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality, which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up. 2 3 NOTE Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty. Ink Absorber Pad NearFull The ink absorber box or flushing box is nearly full. Ink Low One or more of the ink cartridges are near the end of their life. If one of the colour ink cartridges is near the end of its life and someone is sending you a colour fax, your machine’s “handshake” will ask that the fax be sent as monochrome. If the sending machine has the ability to convert it, the colour fax will be printed at your machine as a monochrome fax. You can continue printing until the Touchscreen displays Cannot Print. (See Online User’s Guide. ) 40 Troubleshooting Error Message Low Temperature Cause The room temperature is too low. Action After increasing the room temperature, allow the machine to warm up to room temperature. Remove the memory card from the media drive (slot) of the machine and format it correctly. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by inserting a working memory card. Media Error The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card. Media is Full. The memory card or USB flash drive you are using already contains 999 files. The memory card or USB flash drive you are using does not have enough free space to scan the documents. Your machine can save to your memory card or USB flash drive only if it contains less than 999 files. Press . Delete unused files from your memory card or USB flash drive to make some free space, and then try again. If you want to use the Caller ID feature, call your telephone company. (See Online User’s Guide. ) Take out the new ink cartridge and re-install it slowly and firmly until the cartridge lever lifts. (See Online User’s Guide. ) No Caller ID There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. [. . . ] 65 Fax/Tel mode Ring Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Address Book setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 ADF (automatic document feeder) . . . . . . . . . . . 16 Automatic fax receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 C Cleaning scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Control panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ControlCenter See Online User’s Guide. Copy paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 using scanner glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Custom telephone features on a single line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 J Jams document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 D Dialling a pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Document loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]